A: Yes, our brushes are 100% cruelty-free.

A: Yes, we offer a range of both vegan and non-vegan products. Each item is clearly labeled in the product description so you can choose what best fits your preferences.

A: Yes, we ship worldwide. Shipping rates and delivery times vary depending on your location.

A: Shipping costs are calculated based on several factors such as delivery address, destination country, mode of transportation, weight and size of the item to be shipped.

A: In accordance with Kuwait’s Consumer Protection Law No. 39 of 2014, returns, refunds, or exchanges are not permitted unless the product is defective or damaged upon receipt.

Once an order is placed, the item you selected will be delivered as is. Requests to change the product or shade after placing the order will not be accepted.

If you receive a product that is defective or damaged, you must contact us within forty-eight (48) hours of delivery.

This policy is valid for fourteen (14) days from the date of delivery. Products that have been opened or used are not eligible for return, refund, or exchange.

To report a defective or damaged item, please contact our customer service team at info@nwaincosmetics.com with the following details: name, address, order number, phone number, and email address, and the reason for the request.